Interviewing Skills for Employees
What to wear? What to say? When to follow-up? The process of interviewing for a position can be nerve racking to say the least. "Tell Me About Your Weaknesses" takes you through a typical interview...
Internet and Computer Policy
As the internet grows, a touch of the screen can take you through boundaries previously only dreamed of. But do you know which boundaries it is okay to cross (or even encouraged) versus which to not...
Making the Connection: A Guide to Networking
Facebook, LinkedIn, Twitter, professional associations, other departments, competitors, etc... the opportunities for networking, both "social" and in person, are endless. Thus it is vital to learn to...
Everyone is a Leader
For a time, the Disney company got some of its best ideas from the janitor. Leadership can be seen in any role and from any person. Using application exercises and rich multimedia, learn how to...
Employee Discipline
Hate those awkward moments when you have to "deal" with inappropriate or ineffective behavior? Make those moments an experience of the past by learning how to appropriately discipline an employee....
Business Email Etiquette
Millions of messages are sent through email daily. Do you know what your messages say about you? Learn strategic etiquette for your communications that can impact your overall results. Using...
Developing Leadership Style
Want to know all the details? Prefer to oversee? Like to be involved? Everyone has a different style, whether in dress and music or in leadership. In this course you will learn to identify your...
Critical Thinking and Problem Solving
Are you constantly "firefighting"? Does it seem as though problems always appear at the last minute or just before the weekend? In this course, you will learn strategic steps to prevent much chaos...
A Guide to Conflict Resolution
Dealing with conflict in the workplace can be difficult. Seeing a person with whom you have issues every day can be challenging and distracting. Resolving conflicts has a major positive effect on the...