Are you constantly "firefighting"? Does it seem as though problems always appear at the last minute or just before the weekend? In this course, you will learn strategic steps to prevent much chaos and solve new or recurring problems. Through the use of application exercises and rich multimedia process, your ability to think critically and solve problems effectively and in a timely manner will increase thus propelling your end results to new heights.
There are 7 steps to critical thinking and problem solving that we will be exploring:
- Identify the Problem
- Diagnose the Problem
- Identify & Evaluate Alternatives
- Choose your Strategy
- Implement Strategy
- Monitor Progress & Verify Resolution
- Evaluate Results
At the end of the course is a test to check your understanding.
You must pass the test with 80% score.
Don’t worry, if you don’t pass the test the first time, you can review the course and try again.
This course should take you about 35 minutes to complete.